Cookie Policy

1. Cookies in one paragraph

A cookie is a small text file a website saves on your device so it can recognise that device later: to keep you moving smoothly between pages, remember choices you made, or measure how the site is used. A cookie on its own rarely identifies you personally, but paired with other data it can qualify as personal data under privacy law, which is why this policy exists.

Two distinctions matter. Origin: first-party cookies are set by cygox.com itself and readable only by us; third-party cookies are set by outside providers whose code runs on our pages (analytics or advertising platforms, for instance) and can be read by them elsewhere on the web. Lifetime: session cookies evaporate when you close the browser; persistent cookies stay for a set period or until you delete them, so the site can recognise you across visits.

2. The categories we use

Cookies on cygox.com fall into four buckets. Only the first is loaded by default; the others activate only where and when consent rules allow.

Strictly necessary

The plumbing the site cannot work without: session continuity, security tokens that block forged requests, a record of your cookie choices so we stop asking, and load-balancing that keeps pages fast. Because these deliver the service you asked for, they rest on necessity rather than consent.

Analytics & performance

Aggregate measurement, such as visitor counts, popular pages, time on page, and traffic sources, tells us what to fix and what to build. Tools in this bucket may include Google Analytics, Google Tag Manager, Hotjar, and Microsoft Clarity. They load only with your consent.

Marketing & advertising

Cookies that measure our campaigns, cap ad frequency, and make the ads you see elsewhere more relevant. Partners whose tags may appear, always consent-first, include Meta (Facebook/Instagram) Pixel, Google Ads, TikTok Pixel, LinkedIn Insight, X conversion tracking, Pinterest Tag, Snapchat Pixel, and Microsoft UET. Typical cookies include Meta's _fbp and _fbc (roughly 3-month lifetimes), and we use UTM URL parameters to attribute campaigns.

Functional & preference

Comfort features that remember language and regional settings, interface preferences, dismissed notices, support-chat context, and non-sensitive form entries. These never follow you to other websites.

3. Beyond cookies

References to "cookies" in this policy include similar techniques:

• Pixels and web beacons: invisible images in pages or emails that report when content loads, along with basics like IP address and timestamp.
• Local storage: browser storage that persists across sessions until cleared.
• Session storage: the same idea scoped to one tab, wiped when the tab closes.
• Device fingerprinting: probabilistic recognition from device traits (fonts, resolution, time zone), used mainly to spot fraud.

4. Third parties and industry opt-outs

Cookies set by outside providers are governed by those providers' own policies, not ours. If you want to opt out of interest-based advertising across many companies at once, these industry tools help:

• Network Advertising Initiative optout.networkadvertising.org
• Digital Advertising Alliance optout.aboutads.info
• European Interactive Digital Advertising Alliance, youronlinechoices.eu

CYGOX AI cannot guarantee the availability or effect of third-party opt-out mechanisms.

5. Your controls

• Consent choices. Where the law requires it, a consent prompt lets you accept everything, refuse everything non-essential, or pick categories and revisit that choice later.
• Browser settings. Every modern browser lets you inspect, block, or delete cookies under its privacy controls. Blocking all cookies may degrade parts of the site.
• Global Privacy Control. Where legally recognised, a valid GPC signal from your browser is honoured as an opt-out from the sale/sharing of personal information and from non-essential advertising cookies.
• Do Not Track. Because no industry consensus defines DNT handling, we follow your recorded consent choices rather than DNT headers.

6. Legal bases by region

• EU/EEA (GDPR + ePrivacy): non-essential cookies rest on opt-in consent; essential ones on necessity and legitimate interest.
• UK (UK GDPR + PECR): the same consent-first approach.
• United States (CCPA/CPRA and state laws): where cookies amount to "selling" or "sharing," eligible residents can opt out via our controls or a GPC signal.
• Brazil (LGPD), Canada (PIPEDA), and elsewhere: we apply the local consent and notice standards that govern online tracking in your region.

7. What cookie data can include

• IP address and approximate city/region;
• browser, language, operating system, and device class;
• screen characteristics used for responsive layouts;
• the page or campaign that brought you here;
• pages viewed, scroll depth, clicks, and time on page;
• interactions with ads, forms, and calls to action;
• pseudonymous identifiers used for analytics and attribution.

Cookies on cygox.com are never used to collect brokerage credentials, payment card numbers, account balances, or comparable sensitive financial data. Information you type into forms is covered by the Privacy Policy instead.

8. How long cookies last

• Session cookies gone when the browser closes.
• Consent record about 12 months, so your choice sticks.
• Analytics cookies up to 26 months for core measurement.
• Meta Pixel cookies up to 180 days.
• Other advertising cookies: typically 30 days to 13 months, set by each platform.
• Functional cookies up to 12 months.

Deleting cookies through your browser resets the related preferences and may cause the consent prompt to reappear.

9. Children

cygox.com is built for adults; we do not knowingly track anyone under 18. If you believe a minor's data reached us through cookies, contact us and we will delete it.

10. Changes

As our tools, vendors, or legal duties evolve, this policy will too. The date at the top marks the current version, and material changes will be signposted on the site or by email.

11. Contact

Questions about cookies or tracking: [email protected]